Extra Costs
“We have lost a day at Disneyland,” Mr. Gray said. “We were going to have two and a half days there, now it will just be one and a half.” This on top of the extra costs for the new tickets and the costs lost to the accommodation changes, coming in around £600.
Extra Costs
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Spokesperson
The airline could only respond with, “We are sorry Mr. Gray and his family missed their flight to Paris on December 9 but we do not accept that this was as a result of inadequate signage. There are 100 digital screens positioned throughout the terminal, including at each boarding gate where airline staff is also on hand to help with any queries from passengers.”
Spokesperson
