Next Flight?
To make matters worse for Joy, there was no one available seat on any direct flight, for the next 48 hours or more.
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Safe Luggage
Ms. Burton should have, by law, been informed of the £215 refund that she should have received for being denied boarding of her flight. Instead, she had to spend two days at home with mobility issues because her walker was waiting for her “safely” in France with her luggage.